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8 Maui Car Rental Companies To Choose From - With Customer Ratings

Alright, adventurers, buckle up! Deciding on a car rental company for your Maui escapade is like picking the perfect pineapple—juicy options everywhere! Each car rental company has its own quirks and perks, so let’s cruise through the details to make your choice a breeze. Remember, if you're planning to use a debit card, got a foreign driver’s license, or need anything special, double-check their policies. And don’t forget to come back here for the lowest rates—because who doesn’t love a good deal?

WHY BOOK YOUR MAUI CAR RENTAL WITH US? BECAUSE WE'RE AWESOME

We've got some sweet connections with Maui's car rental kings. Thanks to these VIP relationships, we snag you amazing deals and perks like free extra drivers, flexible pickup and drop-off spots, lower rates for young drivers, and free cancellations. Basically, we’re your car rental fairy godparents, minus the wand.

When you compare our prices with direct bookings from Avis, Budget, Payless, Hertz, Dollar, or Enterprise, you’ll see we offer more bang for your buck. Plus, with us, you don’t need a credit card to make a reservation, and you can cancel right up to the last second without any fees. Stress-free and wallet-friendly? What could you possibly go wrong.

DO YOUR HOMEWORK BEFORE YOU TRAVEL

Before you land at Maui’s Kahului Airpot (OGG) and dive into vacation mode, do a little homework. Check out the rental companies and their policies to avoid any surprises when you hit the car rental center. No one wants their dream vacation to start with a facepalm, right? Check requirements for the form of payment (credit or debit card), insurance, additional drivers, minimum age requirements, and so on. 

With that out of the way, let's take a look at the eight car rental companies that are available to choose on our website. Let's take them in alphabetic order: Ace, Alamo, Avis, Budget, Dollar, Enterprise, Payless, and Thrifty

1. ACE RENT A CAR

ACE Rent A Car offers affordable car rental options. Operating primarily in the United States, ACE provides competitive rates and a straightforward booking process. It focuses on value-oriented services and aims to cater to both leisure and business travelers
Location: Ace has only one location in Maui, about 1 mile from the airport terminal, served by shuttle.
Customer Reviews: In Maui, Ace Rent a Car gets 3.6 Google stars, based on 258 reviews. Nationally, ACE receives mixed reviews from customers. Some praise its competitive rates and easy booking process, while others mention issues with vehicle cleanliness or customer service. Reviews vary by location, possibly because Ace is part of a franchise group (see below).
Background: ACE Rent a Car was founded in 1966 and has expanded to operate in various locations across the United States. It aims to provide affordable car rental options for leisure and business travelers alike. ACE Rent a Car is a subsidiary of Global Franchise Group, a privately held company that also owns Round Table Pizza and the Hot Dog On A Stick chain. As a relatively smaller player in the car rental industry, it focuses on expanding its presence and serving its customers effectively.

2. ALAMO RENT A CAR

Alamo Rent A Car, is a leading car rental company operating globally. Renowned for its hassle-free rental experience, Alamo offers a wide selection of vehicles and convenient pickup/drop-off options. With extensive coverage in the United States and abroad, Alamo caters to both leisure and business travelers seeking quality service and reliability. Their efficient processes and loyalty programs make them a preferred choice for many travelers worldwide.
Location: Alamo has two Maui locations, Airport Rentacar Center, and Ka'anapali.
Customer Reviews: Alamo's Maui Airport location is rated 4.6 stars on Google, based on 3,155 reviews. Alamo is often praised for its hassle-free rental experience and wide selection of vehicles. Customers appreciate its efficient check-in process, clean vehicles, and convenient pickup and drop-off options. However, some reviews mention issues with long wait times at rental counters during peak seasons.
Background: Alamo Rent A Car was founded in 1974 and has grown into one of the largest car rental companies in the United States. It was acquired by Enterprise Holdings in 2007. It operates in numerous locations, including airport and neighborhood locations, catering to both leisure and business travelers.

3. AVIS

Known around the world, Avis is like the trusty old friend who always has your back. With a wide range of cars, from budget-friendly to luxury, you’ll find your perfect match. They’re conveniently sprinkled all over Maui, and their customer service is top-notch.
Location: Avis has four locations in Maui - Airport, Kihei, Wailea, and Ka'anapali.
Customer Reviews: The Avis location at Maui's Kahului Airport (OGG) location gets only 3.6 stars on Google, based on 1,835 reviews. This is unexpected, considering that nationwide, Avis is generally praised for its wide range of vehicle options and convenient locations. Customers often highlight their smooth rental process and excellent customer service. However, some reviews mention issues with vehicle cleanliness or maintenance.
Background: Avis was founded in 1946 and has since grown into one of the world's largest car rental companies. It operates in numerous countries and has a strong presence in the leisure and corporate rental markets. It acquired Budget Rent a Car in 2002 and Zipcar in 2013.

4. BUDGET

Budget’s all about saving you money, but without cutting corners. Their cars are modern, comfy, and ready to roll, making them perfect for anyone who wants a sweet ride without breaking the bank.
Location: Budget has two Maui locations, one at the Airport, and one in Ka'anapali.
Customer Reviews: The main location at Maui's Kahului Airport gets only 2.6 Google stars, based on 1,810 reviews. This is a less than stellar review. Budget does get praise for its competitive rates and modern vehicle fleet. Customers appreciate its straightforward pricing and ease of booking. However, some reviews mention issues with long wait times at rental counters or vehicle availability during peak seasons.
Background: Budget was founded in 1958 and has become known for offering affordable car rental options. It was acquired by Avis in 2002, to form the Avis Budget Group. It operates in various countries and serves both leisure and business travelers.

5. DOLLAR

Dollar keeps things simple and straightforward. They’re all about clear pricing and a smooth booking process, making them a favorite for travelers who want to keep things easy and breezy.
Location: Dollar has only one Maui location, at the Kahului Airport (OGG).
Customer Reviews: Dollar in Maui gets only 2.9 Google stars, based on 574 reviews. This is a relatively low score, with a relatively low review count. Nationally, Dollar is known for its transparent pricing and hassle-free rental experience. Customers appreciate its straightforward booking process and competitive rates. However, some reviews mention issues with vehicle cleanliness or maintenance.
Background: Dollar Rent A Car was founded in 1965 and has grown to become a popular choice for budget-conscious travelers. It acquired Thrifty to form the Dollar Thrifty Automotive Group in 1990. In turn, they were acquired by Hertz and became part of Hertz Global Holdings in 2012. Thrifty operates in various locations worldwide, offering a range of vehicle options.

6. ENTERPRISE

Enterprise goes the extra mile to make sure you’re smiling as you drive off. Friendly staff, prompt service, and a great selection of cars - what’s not to love about Enterprize.
Location: Enterprise has the highest coverage in Maui, with one airport location, plus a central location near the airport, plus two satellite locations on the South Side (Kihei and Wailea), and three locations on the West Side (Lahaina, Ka'anapali, and Napili).
Customer Reviews: The main location at Maui's Kahului Airport gets 4.6 Google stars based on 1,635 reviews. This is a good rating. Enterprise is praised for its exceptional customer service and wide selection of vehicles. Customers often highlight the convenience of its pickup and drop-off services and the cleanliness of its vehicles. However, some reviews mention issues with billing accuracy or vehicle availability during peak seasons.
Background: Enterprise Rent-A-Car was founded in 1957 and has grown into one of the largest car rental companies in the world. It operates in numerous countries and is known for its focus on customer satisfaction and employee development. Enterprise Holdings bought National Car Rental and Alamo Rent A Car in 2007.

7. PAYLESS

Payless gives you great value with no compromise on quality. Their straightforward pricing and a variety of vehicles mean you get more car for your money, whether you're flying solo or rolling with a big crew.
Location: Payless has only one Maui location, at the Kahului Airport (OGG).
Customer Reviews: Payless in Maui gets only 2.1 Google stars based on 113 reviews, which is really pitifully low, both for the rating and for the number of reviews. Payless is appreciated by customers for its value-oriented approach and transparent pricing. Many reviews highlight its affordability and the ease of the booking process. However, some customers mention issues with vehicle cleanliness or unexpected charges.
Background: Payless Car Rental was founded in 1971 and has grown to become a prominent player in the value-oriented segment of the car rental industry. It operates in various locations, primarily serving budget-conscious travelers. Payless became part of the Avis Budget Group in 2013.

8. THRIFTY

Thrifty Car Rental, founded in 1958, is a prominent player in the car rental industry, operating globally. Offering competitive rates, Thrifty provides a range of vehicles suitable for various travel needs. Thrifty serves both leisure and business travelers, aiming to provide value-oriented services.
Location: Thrifty has two locations in Maui, one at the Kahului Airport (OGG), and another relatively nearby, off-airport, in Kahului, close to the Kahului Harbor, which would make it a good choice for cruise ship passengers.
Customer Reviews: The Thrifty main location at Maui's Kahului Airport (OGG) is rated with 2.8 Google stars based on 576 reviews. Neither number is very impressive. Thrifty garners mixed reviews from customers. While some praise its competitive rates and convenient rental locations, others express dissatisfaction with vehicle cleanliness or maintenance issues. However, experiences may vary depending on the specific location and individual circumstances.
Background: Thrifty Car Rental was founded in 1958 and has become known for offering affordable car rental options. It was acquired by Chrysler Corporation in 1989 and later became part of Dollar Thrifty Automotive Group. Subsequently, Dollar Thrifty Automotive Group was acquired by Hertz Global Holdings in 2012. As a result, Thrifty is now part of the Hertz family of brands, benefiting from its global presence and resources.

MAUI CAR RENTAL COMPANY CUSTOMER REVIEW RATINGS SUMMARY

These are the Google star ratings for all the companies covered in this survey. Keep in mind that Google stars alone may not tell the whole story. For example, a company that does not provide an easy way for satisfied customers to post reviews may get only a low number of reviews, predominantly negative, and predominantly from disgruntled customers, resulting in a low rating. Other companies may incentivize happy customers to post positive reviews, resulting in a higher rating. Fake reviews (both positive and negative) are also a thing. So take these with a grain of salt. 

Ace: 3.6 stars/258 reviews
Alamo: 4.6 stars/3,155 reviews
Avis: 3.6 stars/1,835 reviews
Budget: 2.6 stars/1,810 reviews
Dollar: 2.9 stars/574 reviews
Enterprise: 4.6 stars/1,635 reviews
Payless: 2.1 stars/113 reviews
Thrifty: 2.8 stars/576 reveiws

HOW MANY CAR RENTAL COMPANIES ARE THERE, REALLY? 

If you've been paying attention, you've noticed it's all a giant shell game. with just a handful of giant global companies posing under different brands. Hertz owns Dollar and Thrifty, Avis owns Budget and Payless, Enterprise owns Alamo and National. This leaves ACE as the only independent on our list - but it's owned by a franchiser that operates chains of hot dog stands and pizza parlors, among other things. Is there any room for a car rental company to survive in the market as an independent? You wonder.  

READY TO ROLL? 

So whether you’re after a rugged Jeep for off-road adventures, a sleek convertible for those sun-kissed drives, or a spacious minivan for the whole crew, we’ve got you covered. Check rates, book your ride, and get ready to explore Maui in style! Let the island adventures begin! 

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